FAQ

Library Cards

Complete an application form online or in-person at the Library.

Present a valid photo ID and proof of address. Driver’s license, utility bills, voter ID, and printed checks are common forms of ID.

All ages beginning at birth are eligible for a library card.

Unless you have specifically asked to change it, your PIN is your eight-digit birthdate (two digit month, two digit day, and four digit year). If your PIN isn’t working, contact the library.

Yes!  A non-resident card is available for an annual fee of $30.00 per family, per residence. Family includes up to two adults and their children under age 18. The non-resident fee is not required if you are a student currently enrolled at ASUMH or any Baxter County public school.

Temporary Residents may be issued a temporary card with a deposit of $25.00 which can be refunded when all materials are returned in good condition. The number of items which can be checked out is limited to two at a time.

Library cards expire annually.  If your card has expired, please contact the library staff, who will verify your contact information and renew your card.

Lost or destroyed cards will be replaced for $2.00 per card.

Tech Cards are issued to all Baxter County Students in 4th-10th grades for in-school and at-home use. The card allows students to access educational resources on the Library’s website.

You may choose to be notified by telephone, email, or text. Just let us know which.

Borrowing Services

Books & Audios: 2 weeks with 1 renewal
DVDS: 1 week with 1 renewal

A total of 20 items per card with a limit of certain items:
5 audios, 5 DVDs, 2 Genealogy Collection, 2 Arkansas Collection.

Up to five items can be put on hold at a time.  You will be notified when your holds are available.  Items are held for you to pick up for 3 days.

Interlibrary Loan is a service allowing Library patrons the opportunity to request non-fiction print books that are at least one year old and are not available in our collection to be borrowed from other libraries willing to send us the books. A fee of $3.00 per book is required. To request a book, fill out the request form here.

Fines on overdue materials are 10 cents per day per item. Fines will be computed beginning the day after the material is due and ending the day before the material is returned. The fine per item is capped at replacement cost of the item.

You can paycash at the Information Desk or use your credit card at a self-checkout station.

Please inform a Library staff member when returning the item.

Technology

Public computers are available for use on a first come, first served basis, for a maximum of two hours per day, per person.  If computers are full when you arrive, you can make a reservation to access the first available.

Yes. Visitor passes to use the public computer are available at no charge at the Information Desk, compliments of the Friends of the Library.  You will be required to show a photo ID.

Yes. If you do not have one, you can purchase one at the Information Desk.

WiFi Password: 12345678

You may use the Library’s self-serve printers to scan items to a flashdrive or to print. See the Photocopying Policy for more information.

You may use the Library’s self-serve printers to make copies or to print from the public computers.

Black & White           10 cents

Color                          25 cents

Computer volunteers are available to assist at the public computers many afternoons.

The Library offers a variety of digital skills classes including cell phone and tablet help sessions.  eBoook help sessions are available by appointment. 

Meeting & Study Rooms

Reserve a meeting or study room here.

Giving to the Library

The Library depends on donations from generous businesses and individuals like you. Thank you for giving! See our Give page for more details.

The Friends of the Library accept donations of gently used books and DVDs.  Donations may be brought to the Information Desk during regular Library hours.

Volunteers keep this Library humming!  Please consider Library volunteer opportunities.